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RM Dream Homes Pvt. Ltd.
Monterey, CA | Contractor
$105k-133k (estimate)
5 Days Ago
Identified Talent Solutions
Monterey, CA | Full Time
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4 Days Ago
Technical Support Specialist
$105k-133k (estimate)
Contractor 5 Days Ago
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RM Dream Homes Pvt. Ltd. is Hiring a Technical Support Specialist Near Monterey, CA

Job Title: Technical Support Specialist

Location: Monterey Park, CA

Duration: Contract

Responsibilities:

Assist customer service staff in resolving customer issues online.

Coordinate with factory technical staff to manage the sorting, testing, and basic repairs of returned electronic products (e.g., EV Chargers, E-Bikes) in the USA.

Respond to technical emails and perform troubleshooting.

Requirements:

No college degree or electrical engineering license is required.

Basic knowledge of electrics and hands-on ability in disassembling and repairing electronic products.

Experience in appliance repair is preferred.

Basic communication skills in English or Chinese; bilingual candidates are preferred.

Job Type: Contract

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Experience level:

  • 3 years

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 3 years (Required)
  • Electronics Product: 2 years (Required)
  • Appliance repair: 1 year (Required)

Ability to Commute:

  • Monterey Park, CA 91754 (Required)

Ability to Relocate:

  • Monterey Park, CA 91754: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Contractor

SALARY

$105k-133k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

04/28/2024

Show more

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The job skills required for Technical Support Specialist include Technical Support, Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Specialist job description and responsibilities

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/25/2022: Altoona, PA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

01/19/2022: Fort Collins, CO

A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

03/02/2022: Portsmouth, NH

Technical support specialists provide computer support for organizations or businesses.

02/15/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

01/23/2022: San Antonio, TX

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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To become tech support, at minimum, an associate degree or certification with on-the-job training.

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Trains customers on how to use hardware and software.

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Be an Oracle Certified Associate.

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Step 3: View the best colleges and universities for Technical Support Specialist.

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